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  • Report: Digital inclusion user insights — Disabled people

    Found in Digital government / Programmes and projects / Finished programmes and projects / Digital inclusion / Digital inclusion research / Report: Digital inclusion user insights — Disabled people

    Read the report into the digital user experience of disabled people in 2020.

  • Lists

    Found in Standards & guidance / Content, design and UX / Content design guidance / Content structure / Lists

    How to make your lists readable and useful.

  • Augmenting our story

    Found in Showcase

    In March last year, Te Puni Kōkiri developed the #FFSVote (For Future’s Sake Vote) social media and community engagement campaign designed to encourage Māori youth (rangatahi) aged 18–29 years to enrol and vote at the 2017 General Election.

  • Assurance report executive summaries

    Found in Standards & guidance / Governance / System Assurance / GCDO Assurance Services Panel / Assurance report executive summaries

    The executive summary may be the only part of an assurance report the Senior Responsible Owner or governance body reads, so it is critical that it contains what they need to know to make well informed decisions.

  • Access to Information: Help people to ask for their information

    Found in Standards & guidance / Privacy, security and risk / Privacy / Data Protection and Use Policy (DPUP) / Read the DPUP Guidelines / Access to Information Guideline / Help people to ask for their information

    The Data Protection and Use Policy (DPUP) recommends making people feel confident about requesting access to their personal information.

  • Government Digital Accessibility Forum 2024

    Found in News

    New Zealand’s second Government Digital Accessibility Forum (GDAF) was held on 16 May 2024 on Global Accessibility Awareness Day.

  • Transparency and Choice: Match the approach to the context

    Found in Standards & guidance / Privacy, security and risk / Privacy / Data Protection and Use Policy (DPUP) / Read the DPUP Guidelines / Transparency and Choice Guideline / Match the approach to the context

    Consider how to provide good, safe opportunities for service users to understand and ask questions about the collection and use of their personal information. Think broadly about how you approach this.

  • Part I: Literacy and government websites – to the data!

    Found in Blog / Published 16 February 2015 / By Annika Naschitzki ,

    Voices from the communityShe stood there — arms crossed, frowning and shaking her head. I walked over to her. “Hello” I said, “What’s happening? Why the frown?”

    She replied, “You’re pushing people on the internet, and you don’t even care what happens to the ones who can’t keep up.”

    This was how our journey began. An upset librarian from South Auckland at LIANZA 2014.

    Three of us were running an exhibit stand for Govt.nz at the conference. For three days, we heard similar stories from all over…

  • Channelling Sherlock Holmes

    Found in Blog / Published 01 May 2013 / By Victoria Wray ,

    It is a capital mistake to theorize before one has data. Insensibly one begins to twist facts to suit theories, instead of theories to suit facts.

    A Scandal in Bohemia
    You’ll be glad to hear that we, like Sherlock Holmes, are not going to pick our content for the Beta newzealand.govt.nz website with the help of gut instinct or divination. In line with our commitment to being user-centred, we are using evidence of what people want or what needs fixing to give us a first cut of priority services…

  • List the existing controls for each risk

    Found in Standards & guidance / Privacy, security and risk / Risk management / Risk assessments for government organisations / Analyse the risks / List the existing controls for each risk

    Run a workshop with the right stakeholders to identify the existing controls for an information system.

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