Search results for plain english
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Māori Engagement Digital Inclusion
Found in Blog / Published 12 November 2018 / By Tiopira Piripi
The Service Innovation team with the Department of Internal Affairs (DIA) is leading the development of a Digital Inclusion Blueprint for Aotearoa. As part of this they’ve actively engaged with sector groups to gain a better understanding of how digitally included New Zealanders are — and what factors determine the level of inclusion or exclusion.
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Service Innovation Lab releases emerging technology landscape
Found in Blog / Published 27 September 2019 / By Marita Vandenberg
Deep Fakes, Digital Twins, 4D Printing, Brain Computer Interfaces, Quantum Computing – what will technology look like in 5, 10, 20 years?
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6. Create and empower an interdisciplinary team
Found in Standards & guidance / Digital Service Design Standard / Principles / 6. Create and empower an interdisciplinary team
Bring together the full range of skills you need into the design team and/or draw on relevant subject matter experts.
Create a sustainable team culture that is open to being adaptive, collaborative and outcomes driven.
Learn to support and challenge each other constructively to do the best work and to grow the capability of the team and community.
Empower the team to make decisions through the design, build and operation of the service, with governance arrangements that are appropriate to the se… -
GEA-NZ dimension: Standards
Found in Standards & guidance / Technology and architecture / Enterprise architecture / GEA-NZ framework / Dimensions of the GEA-NZ framework / GEA-NZ dimension: Standards
The standards dimension of the framework outlines the rationale, specification and identification of digital and data-related standards, and the mapping of standards to other framework dimensions.
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Reflections on the Service Design Network Global Conference 2018
Found in Blog / Published 21 December 2018 / By Matt McCallum
Context on SDGCThe Service Design Network Global Conference (SDGC) was recently held in Dublin, Ireland. A truly global crowd with varied skills and experience participated in three days of talks, workshops and award ceremonies. I took advantage of the discounted public sector tickets to fuel up on inspiration and celebrate some excellent and thought provoking work. These are a few of the learnings I’ve brought back to the Service Innovation Lab. For more of what was covered at SDGC see the slid…
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Privacy and personal information
Found in Standards & guidance / Governance / Managing online channels / Security and privacy for websites / Foundations / Privacy and personal information
If your agency collects personal information, you need to keep it safe and treat it with care.
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Digital View — Elisa Capecci, Data Scientist
Found in Blog / Published 16 July 2021 / By Elisa Capecci
Digital View presents the unique thoughts, ideas and experiences of a Digital Public Service team member. Our first subject in this series of blog posts is Elisa Capecci, a data scientist who works as part of the Business Intelligence team.
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AI – the increasing call for ethics and diversity in tech design
Found in Blog / Published 19 June 2019 / By Marita Vandenberg
Technology is becoming increasingly informed by artificial Intelligence. In this blog, Service Innovation’s Emerging Tech lead, Dr Hazel Bradshaw, discusses AI, ethics and responsibility.
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The Service Innovation Lab needs you!
Found in Blog / Published 19 September 2018 / By Darryl Carpenter
We are an all-of-government service innovation lab enabling government agencies, NGOs, private organisations and the public to come and work together in a neutral space. We work in the open with a remit to create reusable components that can be applied and shared across many platforms and agencies.
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Cross Tasman Collaboration - new insights driving a new industry
Found in Blog / Published 08 June 2018 / By Belinda Yee
Guest blog post by Belinda Yee, User Experience Research Lead, of the Australian Commonwealth Scientific and Industrial Research Organisation’s (CSIRO) Data61
Regulatory systems are necessary, but often subject to change, hard to understand and difficult to navigate. The complexity of the law makes it difficult for businesses and the public to understand their entitlements, rights and obligations.
This is as true in New Zealand as it is in Australia and elsewhere around the world, but a new in…