Search results for legislation as code
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Legislative barriers to digital service delivery
Found in Blog / Published 31 July 2018 / By Nadia Webster ,
SummaryThe Service Innovation Lab (the Lab) worked with the Parliamentary Counsel Office (PCO) and Stats NZ to identify legislative barriers to delivering digitally enabled government services. We ran two workshops with people from a range of public sector agencies, and asked them about legislative barriers they have experienced, and their ideas to reduce or eliminate them. Many barriers prevent improvements to service delivery at scale and the ability for service providers to respond to change.…
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Making it easier - the Rates Rebates story so far…
Found in Blog / Published 12 December 2018 / By Glen Thurston ,
The Service Innovation Lab team (the Lab) collaborated between the Department of Internal Affairs (DIA), Tauranga City Council and Auckland Council to complete user testing of the Rates Rebates Alpha. This prototype digital service makes it easier for low-income homeowners to understand their entitlement and apply for a Rates Rebate. Here we share the work undertaken so far on the Rates Rebate Alpha and what’s next.
BackgroundA Rates Rebate is a subsidy (up to $630) for low-income homeowners on… -
First steps towards a Government Online Engagement Service
Found in Blog / Published 14 August 2013 / By Nadia Webster ,
The Department of Internal Affairs (DIA) is making progress on a new Government Online Engagement Service (GOES). If you have seen the presentation video or read the video transcript, you’ll have some background already about the project. This blog post is to give you a more detailed picture of the project, the stage we’re at now, and how you can be involved.
The story so farDIA formed a cross-organisational working group to develop a service vision for how government could make better use of t… -
Live
Found in Standards & guidance / Strategy and planning / Digital lifecycle / Live
Build services around the needs of users.
Think about the lifecycle of digital delivery.
You've moved your site or service into a stable live phase. It meets the stakeholder needs you identified through earlier phases, you have resource and budget dedicated to maintaining it, and your analytics are configured to monitor its performance against key performance indicators (KPIs). But that doesn't mean we're done. You need to constantly review how it's performing against objec… -
Common Web Platform first update
Found in Blog / Published 18 December 2013 / By Bene Anderson ,
Bene Anderson, product manager for the Common Web Platform (CWP), shares the first in a regular series of updates regarding the CWP.
Welcome to the first edition of the Common Web Platform (CWP) newsletter. By creating these posts I aim to keep agency staff and their web providers up to date with what’s happening on the CWP. I will be providing information about what agencies are doing, as well as work undertaken by DIA, SilverStripe and Revera.
I will publish a newsletter every 2 months. If y… -
GEA-NZ dimension: Application and software services
Found in Standards & guidance / Technology and architecture / Enterprise architecture / GEA-NZ framework / Dimensions of the GEA-NZ framework / GEA-NZ dimension: Application and software services
The application and software services dimension is one of the 4 core dimensions that represent the operational aspects of your enterprise architecture.
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Understanding the benefits of GenAI to the public service
Found in Standards & guidance / Technology and architecture / Artificial intelligence (AI) / Interim Generative AI guidance for the public service / Understanding the benefits of GenAI to the public service
Learn about the potential benefits of GenAI to the New Zealand public service, use cases and examples of free and paid GenAI tools.
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Legacy system guidance
Found in Standards & guidance / Technology and architecture / Legacy system guidance
Guidance on replacing or retiring legacy systems and technology and how to manage risk during the process.
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How I Became an Open Data Convert
Found in Blog / Published 24 September 2012 / By Paul Stone ,
When I talk to my family and friends about open data…well, I soon stop. Their glazed look tells me I might as well save my breath. Just a couple of years ago I had no idea what open data was myself, then one day the penny dropped and I haven’t looked back. Luckily, there are lots of other enthusiasts out there to talk to.
So what IS open data? Well, in short, it’s data made available for reuse on the internet in a format that is non-proprietary and “machine readable”. Available for reuse means… -
Transparency and Choice: Help people to understand
Found in Standards & guidance / Privacy, security and risk / Privacy / Data Protection and Use Policy (DPUP) / Read the DPUP Guidelines / Transparency and Choice Guideline / Help people to understand
The Data Protection and Use Policy (DPUP) gives agencies advice to help people understand what information they’re being asked to provide, and why.
