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Privacy notice for Digital.govt.nz
Found in About Digital.govt.nz / Privacy notice for Digital.govt.nz
This notice explains how and when Digital.govt.nz collects personal information, what we do with it and your right to see or change it.
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Web Usability Standard 1.1: Clearer requirements
Found in Blog / Published 01 October 2013 / By Jason Kiss ,
On 01 July 2013, the Web Accessibility Standard 1.0 and Web Usability Standard 1.0 replaced the NZ Government Web Standards 2.0. Since then, as departments and others work to apply the new Standards, there have been questions about what exactly certain requirements mean, particularly where the Web Usability Standard is concerned. This has helped identify those requirements whose language isn’t as clear as it could be, and which could lead to confusion or implementations that don’t actually meet…
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Customer usability testing
Found in Blog / Published 19 February 2020 / By Valerie Poort ,
Department of Internal Affairs senior service designer Valerie Poort discusses the customer usability testing undertaken before the launch of a new online application service for citizenship.
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All of Government Innovation Showcase
Found in Showcase
Better for Business and the Office of the GCDO (Government Chief Digital Officer) presented the All-of-Government (AoG) innovation showcase on Tuesday 3 December 2019 at Te Papa.
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Designing proof of identification that works for everyone
Found in Blog / Published 13 November 2019 / By Naomi McNae , Shane Ngan , Sophie Arnold ,
The Department of Internal Affairs (DIA) is looking at new ways for people to be able to prove their identity when they are applying to get services. This work is just one part of a broader government programme that aims to put people at the centre of everything we do and give everyone better control over their information.
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We Built a Site Just to Throw it Away
Found in Blog / Published 18 March 2013 / By Nathan Wall ,
We’ve just completed the ‘alpha’ phase of the project to redevelop newzealand.govt.nz by creating a prototype website. Prototyping is a method used to get feedback from users about future designs. In recent times, many governments around the world have used prototyping as a way of increasing the user-centred focus of the site they’re building.
We built our prototype site knowing we’d throw it away to make something that was better. This is kind of scary stuff, and not how most of the project te… -
Ramping up accessibility
Found in Blog / Published 30 June 2023 / By Callum McMenamin ,
Global Accessibility Awareness Day (GAAD) is an international event to get everyone thinking about accessibility. To mark the day, the Digital Public Service branch hosted a forum to share insights about improving digital services in the public sector.
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Report: Digital inclusion user insights — Māori
Found in Digital government / Programmes and projects / Finished programmes and projects / Digital inclusion / Digital inclusion research / Report: Digital inclusion user insights — Māori
Read the report into the digital user experience of Māori in 2020.
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Jonathan Mosen speaks to the Service Innovation Lab team about accessibility
Found in Blog / Published 27 July 2018 / By Siobhan McCarthy ,
Jonathan Mosen is an accessibility specialist and advocate, author, and broadcaster. He is also totally blind. Jonathan called for an inquiry into this year’s census after he found it incredibly difficult for those with vision impairment to complete.
We, at the Service Innovation Lab team, asked Jonathan to visit the Lab to talk to us and other service designers about designing accessible services for those who are blind or visually impaired.
Jonathan spoke about what it is like accessing (or…
