Search results for plain english
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Live
Found in Standards & guidance / Strategy and planning / Digital lifecycle / Live
Build services around the needs of users.
Think about the lifecycle of digital delivery.
You've moved your site or service into a stable live phase. It meets the stakeholder needs you identified through earlier phases, you have resource and budget dedicated to maintaining it, and your analytics are configured to monitor its performance against key performance indicators (KPIs). But that doesn't mean we're done. You need to constantly review how it's performing against objec… -
The Hive — learning and insights
Found in Blog / Published 13 December 2019 / By Sarah Freer ,
The Hive is a Ministy of Youth Development (MYD) Youth Voice Project that uses an innovative approach to increasing young people’s participation in the government policy development process. MYD worked in partnership with design agency Curative on this project and this post (the 2nd in a series of 3) focuses on what we've learnt that will be useful for other engagement work.
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Web Standards effective from March 2025
Found in Standards & guidance / NZ Government Web Standards / Web Standards effective from March 2025
The Government Chief Digital Officer (GCDO) has updated the NZ Government Web Standards to incorporate the Web Content Accessibility Guideline (WCAG) 2.2 and other improvements.
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The Digital Strategy for Aotearoa
Found in Digital government / Programmes and projects / Finished programmes and projects / Digital Strategy for Aotearoa and Action Plan / The Digital Strategy for Aotearoa
The Digital Strategy for Aotearoa aims to secure Aotearoa New Zealand’s place as a world-leading, trusted, thriving digital nation.
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Access to Information: Make it easy to access and request corrections to information
Found in Standards & guidance / Privacy, security and risk / Privacy / Data Protection and Use Policy (DPUP) / Read the DPUP Guidelines / Access to Information Guideline / Make it easy to access and request corrections to information
Help service users to exercise their rights to see their personal information and request corrections to it.
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LabPlus: Discovery with the Citizens Advice Bureau
Found in Blog / Published 09 March 2018 / By Pia Andrews ,
Guest blog post from Mike Curry, National Development Advisor, Citizen Advice Bureau New Zealand in collaboration with Pia Andrews from the Service Innovation Lab, Department of Internal Affairs (DIA).
TL;DRIn December 2017 the Citizens Advice Bureau New Zealand (CAB) spent some time in the Service Innovation Lab to think through some upcoming technology challenges. Specifically we needed to better understand our online audience and their needs. To do that, we needed more tools in our kete. Ho… -
Identification terminology
Found in Standards & guidance / Identity / Identification management / Identification terminology
How terms related to identification management are used.
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Digital Accessibility Community of Practice
Found in Standards & guidance / NZ Government Web Standards / Digital Accessibility Community of Practice
Join the Digital Accessibility Community of Practice (DACoP) to hear presentations from people working in accessibility. Bring your questions to receive advice and guidance in a supportive, informal group setting.
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Delivering What People Want
Found in Blog / Published 18 September 2012 / By Victoria Wray ,
Sometimes it feels like the world is very small.
Let me explain. At the Department of Internal Affairs we’re preparing to redevelop newzealand.govt.nz. As part of our initial research we have been talking with other governments—the bits that run their national portals and digital services.
We’ve found that the issues we face are global. We are all dealing with having less money and resource, while still delivering to growing expectations of government online. The old patterns of siloed agency… -
Glossary of AI terms
Found in Standards & guidance / Technology and architecture / Artificial intelligence (AI) / Responsible AI Guidance for the Public Service: GenAI / Glossary of AI terms
This glossary intends to provide some direction in understanding terms throughout the guidance. An updated glossary with additional terms will be provided when the Responsible AI Guidance for Business is published.
