What is Generative AI?
Read about GenAI and its related fields, discover case studies and further reading to help improve services provided to New Zealanders.
Download a one-page summary or the full interim guidance in PDF format:
Interim GenAI guidance for the public service — Summary (PDF 230 KB)
Interim GenAI guidance for the public service — Full guidance (PDF 193 KB)
What is GenAI?
Generative AI (GenAI) can use prompts or questions to generate text or images that closely resemble human-created content. These tools work by matching user prompts to patterns in training data and use probability to ‘fill in the blanks’. ChatGPT is the most well-known example of a GenAI.
GenAI is being integrated into many services across the cloud, security, creative and media sectors just to name a few. GenAI is here and, like any new potentially disruptive technology, we need to learn about it, understand it and work through how to use it safely.
Glossary of other terms
- AI (Artificial intelligence)
- Artificial intelligence is the field of computer science that seeks to create engineered systems that can generate outputs for particular sets of objectives, without explicit programming.
- ML (Machine learning)
- Machine learning is a subset of AI that trains machines to learn from existing data and improve upon that data to make decisions or predictions.
- DL (Deep learning)
- Deep learning is a more specialised machine learning technique in which more complex layers of data and neural networks are used to process data and make decisions.
Learn more about GenAI
- Understanding the benefits of GenAI to the public service
- Managing the risks of GenAI to the public service
- Examples of free vs. paid GenAI tools
Case studies
Generative AI — Ministry of Education
Further reading
For inquiries or questions, contact:
- Digital — Government Chief Digital Officer: gcdo@dia.govt.nz
- Data: datalead@stats.govt.nz
- Information Security — National Cyber Security Centre: info@ncsc.govt.nz
- Procurement: gcdo@dia.govt.nz
- Privacy (public service) — Government Chief Privacy Officer: gcpo@dia.govt.nz
- Privacy (all): enquiries@privacy.org.nz
Utility links and page information
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