Search results for plain english

  • Enterprise architecture

    Found in Standards & guidance / Technology and architecture / Enterprise architecture

    The Government Enterprise Architecture for New Zealand (GEA-NZ) is a common language and categorisation framework that promotes consistency in the way government models its business processes, services and infrastructure.

  • Using mindsets to guide service design

    Found in Blog / Published 09 September 2019 / By Kellee Candy ,

    The Department of Internal Affairs (DIA) has a strong focus on delivering government services online. And now, we’re working towards digitising the New Zealand citizenship application process too.

  • A-Z of content design guidance

    Found in Standards & guidance / Content, design and UX / Content design guidance / A-Z of content design guidance

    An alphabetised list of all topics in the content design guidance.

  • Google Analytics screencast — Tip #3: An Overview of Event Tracking

    Found in Blog / Published 23 September 2015 / By Nathan Wall ,

    How to set up event tracking, what sort of things you can record, and tips on where to get the code to get you started.

  • Using digital insights to improve the online passport service

    Found in Blog / Published 04 November 2019 / By Sumana Freshwater ,

    In 2012 DIA launched the Online Passport Service - the first fully online passport renewal service in the world. For the Uptake team at DIA, our work doesn’t end when a service goes live. We monitor our online services to assess how customers are using it and identify opportunities for improvement. Our customers can now apply for their first adult passport, renew a child passport and apply as a group online.

  • Tone and voice

    Found in Standards & guidance / Content, design and UX / Content design guidance / Writing style / Tone and voice

    How to write in an appropriate tone and voice for Government.

  • Readability

    Found in Standards & guidance / Content, design and UX / Content design guidance / Writing style / Readability

    Readability is about how easy it is for someone to understand a piece of text.

  • Proposed changes to Web Standards — Review 2024

    Found in Standards & guidance / NZ Government Web Standards / Proposed changes to Web Standards — Review 2024

    The Web Standards are being updated to include WCAG 2.2 and other improvements. The consultation on these changes is now closed and the updated Web Standards are expected in early 2025.

  • Structured content — breaking down content into components. Workshop 1

    Found in Blog / Published 25 October 2019 / By Alison Jack ,

    Representatives from government organisations and vendors are working together to explore how we can use a common structured content model to create, share and consume standardised digital content.

    The first of 3 workshops hosted by the Department of Internal affairs (DIA) was held at Archives on 10 October 2019.

    The structured content model is part of wider work that DIA’s Government Information Services (GIS) team is doing to support the development of a common structured content model and a…

  • NZGOAL Guidance Note 1: Website copyright statements

    Found in Standards & guidance / Governance / Copyright and licensing / NZGOAL Guidance Note 1: Website copyright statements

    Version 3 / April 2015

    Introduction and context1. The New Zealand Government Open Access and Licensing framework (NZGOAL), originally released in August 2010, anticipated that additional guidance notes would be released over time.

    New Zealand Government Open Access and Licensing framework

    These guidance notes would:

    (a) explore, in greater detail, some of the issues addressed or raised in NZGOAL; and

    (b) address operational or technical issues which arise in practice, whether on the part o…

Utility links and page information

Was this page helpful?
Thanks, do you want to tell us more?

Do not enter personal information. All fields are optional.