Infrastructure as a Service (IaaS)

Common Capability ICT (CC-ICT) IaaS is a managed and hosted computing solution for government agencies containing 4 core services: data centre services, utility compute services, storage and back-up services.

March 2025 update

C3 (Common Capabilities and Cloud) Programme

The CC-ICT IaaS agreement expires in late 2026.

The C3 Programme of work is currently developing Infrastructure Channels, Catalogues and Services that agencies will be able to consume via the Marketplace.  

For more information, visit C3 (Common Capabilities and Cloud) Programme.

IaaS is not a mandated all-of-government (AoG) agreement

In April 2023, the AoG agreement for IaaS stopped being required for government organisations.

Cabinet minutes and papers for public cloud services

The ICT Capabilities and Change team at the Department of Internal Affairs (DIA) has contacted the government organisations affected by this change. If you have questions, contact ictccpartners@dia.govt.nz.

Service description

IaaS service options include:

  • nationwide data centre housing services
  • utility compute services — a range of hypervisors (virtual machine monitors) such as VMWare, Oracle and Hyper-V
  • storage options ranging from highly available, high performance, to archival storage.
  • replication services
  • back-up services for utility compute and co-location services
  • public cloud compute and storage services.

Delivery

Datacom, Spark New Zealand and T4 Group are contracted to supply IaaS. Each supplier offers IaaS services on an as-a-service basis, with any up-front costs limited to service transition and service establishment activities.

Agencies have the flexibility to increase or reduce usage as required.

Benefits

IaaS provides government agencies with access to cheaper ICT services, lower ICT delivery costs and provides a foundation for agencies moving to a cloud computing model.

Government buys as a single buyer, negotiating better commercial terms including pricing and service levels, and takes into account government security requirements.

Other benefits to moving to IaaS include:

  • accessing technological innovation which can be leveraged without investment
  • buying on an on-demand basis
  • having access to hosting and utility computer services
  • flexible base infrastructure capability, providing a foundation for future services, such as Platform as a Service (PaaS) and Software as a Service (SaaS)
  • allowing your agency to focus on core business activities without having to worry about ICT provisioning and management
  • costs are transparent, your agency knows what you’re paying for and can manage their budget accordingly.

Lead Agency

Te Tari Taiwhenua The Department of Internal Affairs

Status

Operational

Adopting the service

Agencies wanting to take up IaaS don't need to undertake a full procurement process. DIA has procured the service on behalf of government agencies and has signed a Lead Agency Agreement with the IaaS panel suppliers.

Agencies can take advantage of the work done by the lead agency by using the following process.

How to adopt the service

  1. Contact subscriptions@dia.govt.nz.
  2. Sign a confidentiality agreement (NDA) to access the Lead Agency Agreement, Requirements and Service Catalogue including price book.
  3. Undertake a Secondary Procurement Process to select a supplier that best meets your agency's needs. The IaaS Secondary Procurement Process document is available from AoG ICT Common Capability Partners.
  4. Sign a Memorandum of Understanding (MoU) with DIA as Lead Agency. This MoU sets out each party’s rights and obligations.
  5. Sign an IaaS Participating Agency agreement with the preferred supplier.
  6. Once the MoU and the IaaS Participating Agency agreement are agreed the supplier will transition the service.

The following documentation is available from the AoG ICT Common Capability Partners:

  • the Lead Agency Agreement
  • requirements
  • service catalogue including price and service levels
  • security certification.

Alternatively, you can contact the suppliers direct.

Administration fee

An administration fee will be applicable, similar to other Common Capabilities services. This fee will be 1.75% of IaaS expenditure by agencies and will be invoiced directly to subscribing parties by DIA.

Lead Agency Agreement summary

  • Closed Supplier Panel
  • Common Capabilities ICT

Lead Agency Agreement details

Initial 10-year contract with a 5-year right of renewal. Each IaaS agreement has been renewed, with Datacom and Spark New Zealand’s term extended to and T4 Group’s to .

Supplier information

Datacom

Contact:

Hamish Girvan
Product Manager
DDI: +64 27 451 3931
Email: Hamish.Girvan@datacom.com

Spark New Zealand

Contact:

Spark Cloud and AI Sales Team
Email: DCLSalesCloudandAI@spark.co.nz

T4 Group

Contact:

Alistair Matthew
Chief Information Security Officer
DDI: +64 21 464 987
Email: Alistair.Matthew@t4group.nz

Utility links and page information

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