Digital insights from the public service response to COVID-19
A report on the digital capabilities required for COVID-19 and future incident responses, and how to progress a digitally enabled public service.
In late 2020, the Digital Public Service branch of the Department of Internal Affairs commissioned qualitative research to gain insights from how agencies responded to COVID-19 lockdowns in New Zealand.
The researchers interviewed more than 50 agency, system and thought leaders, and produced a detailed report and 4 case studies.
Read the report summary
Report summary: Digital insights from the public service response to COVID-19
To read the full PDF report, email the Government Chief Digital Officer’s team: gcdo@dia.govt.nz
To read the 4 case studies, see:
- Benefiting from a modern, cloud-based workplace during COVID-19
- Leveraging deep digital capability during COVID-19
- Being agile in response to COVID-19
- Tackling the digital divide during COVID-19
