Responsible AI Guidance for the Public Service: GenAI
Updated guidance to support the New Zealand Public Service to explore GenAI systems in ways that are safe, transparent and responsible.
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Overview
How to read this guidance to help support responsible uptake and use of GenAI.
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GenAI foundations
Foundational aspects of GenAI that support agency use and experience of GenAI.
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GenAI and customer experience with government
Key considerations about GenAI systems that affect customer service experience with government.
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Next steps for safe, responsible AI in government
Artificial intelligence systems are evolving rapidly. Government policies, guidance and use cases will evolve with these advancements and with public expectations.
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Glossary of AI terms
This glossary intends to provide some direction in understanding terms throughout the guidance. An updated glossary with additional terms will be provided when the Responsible AI Guidance for Business is published.
